8va97's Commitment to Responsible Gaming
Play for fun, stay within your limits. 8va97 gives you all the tools you need for a mindful and safe gaming experience.
Commitment
Gaming Should Be a Source of Entertainment, Not a Burden
8va97 believes that online gaming should be an enjoyable experience — not a problem. We are committed to creating a safe and transparent environment for players in Bangladesh. Whenever you feel that gaming is having a negative impact on your life, you can take a break on our platform — without any hassle.
Responsible gaming means you play within your financial means, respect time limits you set for yourself, and do not hesitate to ask for help when needed. The 8va97 team is by your side 24/7 — contact us via live chat or at [email protected] and you will receive support in both Bengali and English.
Remember — gaming is a form of entertainment. It is not a permanent source of income, nor a way to recover losses. Playing mindfully is what keeps it enjoyable in the long run.
8va97's Responsible Gaming Tools
To keep your gaming experience safe and enjoyable, 8va97 provides these tools directly within your account.
Set Deposit Limits
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once set, reducing a limit takes effect immediately; a waiting period applies if you want to increase it.
Time-Out
Want to take a break for a few days? Temporarily suspend your account for anywhere from 24 hours to 30 days. Logging in or betting is completely disabled during the break.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. Activating this option closes your account for a set period or permanently.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, you receive an automatic alert and can be logged out if needed — so you do not spend more time than intended without realising it.
Review Gaming History
You can view a detailed history of your bets and deposits at any time. Analyse your spending patterns and make informed decisions.
24/7 Support
If you are concerned about your gaming, contact us at any time via live chat or at [email protected]. Our trained team provides support in both Bengali and English.
For Ages 21+ Only
Age Verification is Mandatory
Registration and gaming at 8va97 are only for users aged 21 and above. Age is verified when creating an account, and additional identity documents may be requested if there is any doubt. If an underage person attempts to use the platform, that account is closed immediately and any deposited funds are returned.
If there are minors in your household, use password protection on your device and do not share your login details with anyone.
8va97's Pledge
- Age verification is carried out during account registration.
- Deposit and session limit tools are available to all users free of charge.
- Self-exclusion requests are processed promptly — no waiting.
- If our team notices signs of a gaming problem, they may reach out to you proactively.
- 24/7 live chat and [email protected] are available for assistance.
- Your data is protected and kept confidential through SSL encryption.
Warning Signs of Problem Gaming
If you notice any of the signs below, it is important to take a break from gaming and seek help if needed.
You are spending money beyond your financial means.
You keep coming back to try to recover your losses.
You are hiding your gaming from family or friends.
You are skipping work, studies, or daily responsibilities to play.
You feel restless or anxious when you are not playing.
You are taking on debt or spending your savings on gaming.
If you notice these signs, do not try to deal with them alone. Contact 8va97's live chat or email [email protected] directly — we will help you without judgement. Your account can be paused or closed at your request, and guidance toward professional support will be provided if needed.
How to Activate Limits and Breaks
Using responsible gaming tools at 8va97 is straightforward — no waiting or complicated process.
1 Open Account Settings
After logging in, click your profile icon in the top right corner and select the "Responsible Gaming" section.
2 Set Your Limits
Choose the tool you want from the deposit limit, session time limit, or break options, then enter the amount or duration.
3 Confirm
Save the change. Reducing a limit or starting a break takes effect immediately. A confirmation message will be sent to your email.
4 Contact the Support Team
If you have trouble with the tools or need direct assistance, contact us via live chat or at [email protected] — available 24/7.
Simple Tips for Enjoyable Gaming
- Set a specific budget before you play and do not go beyond it.
- Take breaks from time to time instead of playing for long stretches in one go.
- Avoid gaming when you are stressed or feeling low.
- Play for entertainment, not to win — keep that in mind.
- Avoid placing larger bets in the hope of recovering losses.
- Prioritise spending time with family and friends.
Need help? We're here.
The 8va97 support team is ready for you seven days a week, 24 hours a day. Feel free to reach out with any concerns about your gaming.
Responsible Gaming FAQ
Find answers to the most frequently asked questions about responsible gaming here.